Shipping Information & Charges
AUSTRALIAN ORDERS
For shipping within Australia we use either Express Post
satchels or eParcel so that the delivery can be tracked. Shipping costs are $7.90 for under
500gram or $11.10 for under 3kg. The ordering system automatically calculates
your weights and lets you know shipping costs before you go through to final
payment.
Postage Insurance can be added to protect your purchase
through to delivery.
Orders are usually dispatched within
4 days of receipt. We will contact you if there is a delay.
Orders in Australia under 3kgs are delivered by
either Australia
Post Express Post or eParcel which includes a tracking number. Australian orders
over 3kg are delivered registered post.
Orders including vaccines have to be sent refrigerated. The extra cost is $10.00 per order. Vaccines can
not be ordered from outside Australia.
OVERSEAS ORDERS
Overseas orders are exempt from the
10% G.S.T. charges included in the Australian prices and take just 14 days from
the dispatch date.
Postage Insurance can be added to protect your purchase through to
delivery.
Products weights are shown in the product title line as
(20g) You need to add all the weights of your product (remember to multiply
items that you buy more than 1 of) and then select the freight option that
matches your location and the weight of your order.
Please select the correct shipping option for you.
Vet-Pet-Supplies-Online will contact you by email if the weight option you
choose is incorrectly calculated. This unfortunately will delay your order
until freight charges have been confirmed by you.
Shipping
charges are calculated by weight and destination. Shipping charges are
shown and charged in Australian Dollars.
Use
the external currency converter to see your shipping charge in local $. 